Shipping policy

Shipping Policy

Jubris 

At Jubris, we are committed to delivering your jewelry safely, securely, and on time. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

Local Delivery: 3-5 business days

Delivery times may vary depending on location, customs processing, and courier services.

Shipping Fees

Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.

Customs & Duties (International Orders)

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Delays

Jubris is not responsible for shipping delays caused by couriers, customs clearance, weather conditions, or other factors beyond our control. However, we will always assist in tracking and resolving delivery issues.

Incorrect Address

Please ensure your shipping address is correct at checkout. Jubris is not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can investigate and assist you promptly.